Andrew Brook
I bring critical thinking, data-driven decisions, collaboration and creativity to every project. I cover the full UX cycle — from human-centered research to detailed prototypes, whether lo-fi sketches, high-fidelity designs, or functional HTML.
With over 20 years of professional experience, I specialise in blending polished design with user-focused solutions for industry leaders like Suncorp, CPA Australia, Telstra, Vanguard Investments, Aussie and more. I focus on clean, detail-oriented design and creating seamless user experiences across a wide range of platforms.
Notable positions include:
Suncorp
Senior UX Designer for Suncorp Bank & Wealth, leading customer experience design for Internet Banking, Banking Apps, the finance pillar of the marketplace app, and major sections of the public-facing website, including the homepage and personal finance pages.
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Victorian Chamber of Commerce and Industry
Senior Digital Web Producer, managing websites, analyzing customer segments, and designing personalized experiences to elevate future platforms.
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Telstra
Senior UX Designer for the Chief Technology Office and Innovation, focusing on designing and prototyping groundbreaking proof-of-concept products.
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CPA Australia
Lead UX Designer and Front-end Developer (contract), collaborating with a 30+ member team on a critical online booking project that revamped the member application, booking, and shopping systems across devices.
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Metricon Homes
UX Designer and Front-end Developer, reimagining and redesigning the user experience and interface of the Metricon website, doubling daily traffic and improving SEO. Also contributed to UI development for projects like Newland, Warralily, and Mandalay websites.